Privacy Policy

Effective Date: [OCTOBER 2024]
Last Updated: [OCTOBER 2024]

Brookvale Auctions (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.brookvaleauctions.com] (the “Site”). Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

When you use our Site, we may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment details (e.g., credit card information, billing address)
  • Account credentials (username, password)

1.2 Non-Personal Information
We may also collect non-identifiable information such as:

  • Browser type
  • Operating system
  • IP address
  • Referring website
  • Pages visited and time spent on the Site

1.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to collect data about your browsing activities.


2. How We Use Your Information

We use the information collected for the following purposes:

  • To provide and manage our services.
  • To process transactions and send confirmations.
  • To communicate with you about your account, purchases, or inquiries.
  • To personalize your experience on our Site.
  • To send promotional materials, newsletters, or special offers (if you’ve opted in).
  • To comply with legal and regulatory obligations.
  • To improve our Site through analytics and feedback.

3. How We Share Your Information

We do not sell your personal information. However, we may share your data with:

  • Service Providers: Third-party vendors that assist with payment processing, hosting, marketing, etc.
  • Business Transfers: In case of a merger, acquisition, or sale of assets.
  • Legal Obligations: When required by law or to protect our rights.

4. Your Choices and Rights

4.1 Access and Correction
You may request access to your personal data or ask for corrections by contacting us at [info@brookvaleauctions.com].

4.2 Opt-Out
You can opt out of receiving marketing emails by clicking the “unsubscribe” link in any promotional email.

4.3 Cookies
Most web browsers allow you to manage cookies. You can choose to block cookies, but doing so may limit your experience on our Site.


5. Security

We implement appropriate technical and organizational measures to safeguard your data. However, no system is 100% secure, and we cannot guarantee the security of your information.


6. Data Retention

We retain your personal data for as long as necessary to provide our services, fulfill legal obligations, or resolve disputes.


7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies.


8. International Data Transfers

If you are accessing our Site from outside [Insert Country], please be aware that your data may be transferred to, stored, and processed in [Insert Country], where our servers are located.


9. Children’s Privacy

Our Site is not intended for individuals under the age of 13, and we do not knowingly collect personal data from children.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.


11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Brookvale Auctions
Email: info@brookvaleauctions.com
Phone: 0121 820 4113


This Privacy Policy ensures transparency and complies with applicable privacy laws.